We're here to help with anything in the app.
Have a question, found a bug, or need help with your account? Email us and we'll get back to you as soon as we can.
ronaldcoello85@gmail.comI forgot my password. How do I get back in?
On the sign-in screen, tap "Forgot password?" and enter your email — we'll send you a link to set a new one.
How do I delete my account?
Open Settings from the app, then Delete Account under the Danger Zone. This can't be undone.
Why does the app ask for my location?
Location is only used while you're actively recording a walk, to track the route, distance, and pace shown on a pet's report card. It's never collected in the background.